1. Introduction

Done Right Asbestos & Demolition (‘we’, ‘us’, or ‘our’) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you engage with our trade services.

2. What information we collect

We may collect the following personal information from customers, clients, and suppliers:
– Name
– Contact details (such as phone number, email address, and postal address)
– Job site location details
– Billing or payment information (where applicable)
– Any information you provide to us when making an enquiry or booking our services.

3. How we collect your information

We collect personal information directly from you when you:
– Contact us by phone, email, website, or social media
– Request a quote or make a booking
– Provide information on-site or through a service form
– Communicate with us in person or online

4. How we use your information

We use your personal information to:
– Provide, schedule, and complete trade services
– Communicate about quotes, bookings, and job updates
– Issue invoices and process payments
– Respond to your enquiries and feedback
– Maintain business records and comply with legal obligations

5. Disclosure of your information

We do not sell or rent your personal information. We may disclose your information to:
– Subcontractors or employees assisting in completing your service
– Service providers such as IT, accounting, or administration support
– Regulatory or law enforcement bodies when required by law

All third parties handling personal information on our behalf are required to comply with privacy obligations.

6. Storage and security

We store personal information securely in physical files and electronic systems. We take reasonable steps to protect your information from misuse, loss, and unauthorised access. When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

7. Access and correction

You may request access to or correction of your personal information by contacting us. We will respond within a reasonable time and may need to verify your identity before releasing information.

8. How to contact us

If you have any questions, complaints, or requests about this Privacy Policy, please contact us at:

Done Right Asbestos & Demolition
Email: admin@donerightad.com.au
Phone: 0493322651
Address: 95 Beech Drive Suffolk Park NSW 2481

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or by request.